fbaee Responsible Gaming — Your Safety Is Our Priority
fbaee believes that entertainment should always be safe and controlled. Use our tools and guidelines to ensure a enjoyable experience.
What Is Responsible Gaming?
Responsible gaming means placing bets or playing casino games within your financial means, without causing harm to your personal life, family, or mental health. On the fbaee platform, we always want our players to play consciously and in a controlled manner.
Online betting and casino games are designed primarily for entertainment. The outcome of every game is completely random and there is no guarantee of winning by applying any particular strategy. So before you play, decide how much time and money you are prepared to spend and stick strictly to those limits.
fbaee's responsible gaming policy is built to keep every player safe. Our platform offers deposit limits, self-exclusion, and time-out features that you can use at any time. Our 24/7 Bengali live chat support is always there for you.
fbaee is for ages 21 and above only. Opening an account or playing by minors is strictly prohibited.
Our Protection Tools
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it cannot be exceeded, which helps you keep your budget under control.
Time-Out Break
If you feel you need a short break, use the time-out feature. You can temporarily deactivate your account for anywhere from 24 hours to 30 days. It reactivates automatically after the break.
Self-Exclusion
If you need a longer break, choose self-exclusion. You can close your account for anywhere from 6 months to permanently. During this period you will not receive any marketing communications either.
Reality Check
Reality check notifications are sent at set intervals so you can see how long you have been playing and how much you have won or lost. This helps you make informed decisions.
Loss Limit
When you have lost a set amount, your session will end automatically — this is the loss limit feature. It is one of the most effective ways to protect yourself from spending beyond your means.
24/7 Bangla Support
If you have any concerns about your gaming, let our support team know. Round-the-clock assistance is available via live chat in Bengali. We are here for you without judgement and with empathy.
How to Use the Tools
Log In to Your Account
Go to your fbaee account and navigate to the "Account Settings" section.
Open the "Responsible Gaming" Tab
Find the "Responsible Gaming" option in Settings and click on it.
Set Your Preferred Limits
Select whichever you need — deposit limit, time-out, or self-exclusion — and set the value.
Confirm
Once confirmation is complete, the setting takes effect immediately. Contact us via live chat for any questions.
Signs of Problem Gambling
Recognising these signs is important to protect yourself or a loved one. If any of the following seem to apply, seek help.
Continuing to play in an attempt to recover lost money ("chasing losses")
Hiding your gaming from family or friends
Betting with money meant for bills or essential expenses
Wanting to stop playing but being unable to
Neglecting work, studies, or family responsibilities
Taking out loans or borrowing money from others to play
Feeling restless, irritable, or anxious when unable to play
Gradually increasing bet amounts to get the same thrill
Self-Help Guidelines
Follow these simple tips to keep yourself in control:
| Tip | Details |
|---|---|
| Set a Budget | Decide how much money you can spend before you start playing and stick to that limit. |
| Set a Time Limit | Decide in advance how long you will play each day. Use an alarm or reminder. |
| Think of It as Entertainment | Never think of gaming as a source of income. Treat it as entertainment, the same way you would watching a film. |
| Do Not Bet on Impulse | Do not play when you are angry, sad, or stressed. Decisions are better when you are in a calm state of mind. |
| Take Breaks | Take regular breaks. Playing for long stretches without a break reduces your ability to make good decisions. |
| Tell Someone You Trust | Talk openly with your family about your gaming habits. |
Protection for Minors
fbaee strictly follows a 21+ age policy. Age is verified when opening an account and proof of identity may be requested at any time. If a minor has access to your device, take the following steps:
Password Lock on Your Account
Always use a strong password on your fbaee account and never share it with anyone.
Device Parental Controls
Enable parental controls on your phone or computer so that children cannot access gambling sites.
Log Out After Each Session
Log out of your account after every session, especially on shared devices.
Keep Payment Details Secure
Never save your bKash, Nagad, or Rocket PIN and keep them out of reach of children.
Contact Us for Help
If you feel that gaming is getting out of your control, take action now without delay. The fbaee support team is available around the clock — not to judge, but to help.
Live Chat
24/7 live chat support in Bengali. The fastest way to get help.
Email Support
For detailed issues, contact us by email: [email protected]
Account Block
To close your account immediately, make a request via live chat — we will act right away.
fbaee's Commitment
At fbaee, responsible gaming is not just a policy — it is the core foundation of our business. We believe that creating a healthy gaming environment means our players will be happy and well in the long run. That is why we invest in protecting every player through technical tools and a trained support team.
SSL encryption and fair play are ensured on our platform. The outcome of every game is determined by a Random Number Generator (RNG), which guarantees fairness. We do not encourage any player to bet beyond their means.
We continually improve our policies and tools to ensure responsible gaming. Share any suggestions or complaints with us — we are always ready to listen.
Enjoy Safely
Play responsibly and enjoy fbaee's extensive game lobby. Visit our FAQ page for any questions or speak to us directly via live chat.
For ages 21 and above only. Play responsibly.